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Happytails Spa Website Review & Ratings + Happytails Spa Coupons

Happytails Spa: Products & Services

HappyTailsSpa is not a physical spa, rather this is an American company known for producing quality natural pet products. They produce and market several products under different brand names:

  • Cain & Able - Mostly shampoos and conditioners
  • Kissables - Dental items
  • Dogmaceuticals
  • Dirty & Hairy
  • GoDoggyGo

Included in these brands are products for pets, mostly dogs, and often pertaining to grooming or skin and coat health. Such products include:

HappyTailsSpa sells products that are:

  • Environmentally Friendly
  • All Natural
  • Cruelty
  • Helpful Solutions for Common Dog Problems

In addition to selling their products directly to customers they also have wholesale products for pet supply businesses, groomers, and so forth. A business wishing to buy wholesale products from HappyTailsSpa must apply to receive wholesale pricing information.

Happytails Spa: Company Background

HappyTailsSpa was founded by Candace Leak who started with the Cain & Able collection in 2003. Cain and Able where the two dogs she had at that time, Cain having crossed over the rainbow bridge since then. Together with co-Founders Lorna Paxton, and Kevin Fisher, they expanded in to HappyTailsSpa. Other members of their team are Casey Cook and Mike Mock.

Their goal has been to produce natural dog products that are not only good for the dogs but do not harm the earth.

HappyTailsSpa is part of EcoWellDog Inc, located in Austin, Texas.  HappyTailsSpa is based in California. 

Products are made in the USA, most being made in California.

A portion of the profits are donated to Canine Companions for Independance.

Happytails Spa: Customer Feedback & Reviews

HappyTailsSpa website offers customer testimonials about their products.  Each product generally has several customer reviews which can be found under "Testimonials". 

Here is what Melissa from Washington has to say about Itchin' for Relief, a product that deals with canine itching: 

"My dog Zoe has a terrible allergy related skin condition. Her ears were bleeding and she she has scabs and bald patches all over her body. I used all of the "itchy dog" products on her and the results are amazing! Definintely the best products I've used so far. Her constant itching has ceased, and she seems so much more comfortable.

Thank You! I will definitely puchase again!"

Amazon also offers many reviews of the products, such as this one by Dr Todd Barry on Fur Butter:

"This stuff is amazing and it smells good (light scent herbal minty). I wash my labradoodle with an oatmeal shampoo and follow with this conditioner. I leave the conditioner on about 5 minutes and comb it through and massage it into her skin. She is inevitably itch free after every bath. (note: she suffers from seasonal allergies and swims in ocean weekly). I've tried every herbal, ultra conditioner and this one supercedes all the others. 8oz lasts about 6months (bathing every other week) on my large dog (80lb) as i don't over saturate her with it. It does take a little longer to rinse thoroughly, but well worth it to see my girl itch free."

Happytails Spa: Business Credibility & Trustworthiness

HappyTailsSpa has been reviewed by, and featured on, many pet websites, blogs, and has even been written up in magaizines.  Pet owners with blogs have also taken the time to blog about how well the products work on their dogs.  Although they are not members of the Better Business Bureau (BBB) there do not seem to be any major complaints against this company.

Generally speaking there is nothing outstandingly negative about this company, or their parent company, EcoWellDog.

PETA has certified their products as being cruelty free. 

The efforts of HappyTailsSpa to go "green" have been noted by Pampered Puppy.

HappyTailsSpa is a member of carbonfund.org.

Happytails Spa: Website Popularity & Google Ranking

HappyTailsSpa website has a Google search engine rank of three out of ten, with ten being the highest.

Alexa ranks HappyTailsSpa fairly well at 794,444, with a USA rank of 152,592 and 350 websites linking to their site. Many of the sites that link to HappyTailsSpa are of companies that carry their natural dog products. Most users spend just over 3 minutes on the website and view just over 2 pages.

Happytails Spa: Social Media Presence

HappyTailsSpa is on Twitter where they have just over 1,500 followers and follow just over 1,800 people.  They are not overly active, tweeting about once every four or five days. 

There are Facebook profiles that use this name (HappyTailsSpa), but this is an actual doggy spa, grooming salon, not the same company as mentioned here.

EcoWellDog has a Facebook page but has not been used and not even a profile picture is showing at this time.

They do not appear to be on Google+ at this time. 

HappyTailsSpa maintains a blog, known as The Happytails Dogalogue. They update it regularly.

Happytails Spa: Website Security & Safety

HappyTailsSpa is a Verisign Secure site hosted by Netsuite and meets the requirements of the Payment Card Industry (PCI) Data Security Standard. Netsuite also successfully completed the Visa U.S.A. Cardholder Information Security Program (CISP).  You can check out the security of their website for yourself by clicking here.

To note:

  • This site is not currently listed as suspicious.
  • Over the past 90 days, happytailsspa.com did not appear to function as an intermediary for the infection of any sites.
  • No, this site has not hosted malicious software over the past 90 days.
Happytails Spa: Pricing & Packages

Consumers who are use to buying their dog grooming products at stores such as Walmart might be put off by the prices of HappyTailsSpa products.  It is important to note the quality of HappyTailsSpa products is excellent where as the quality of the products sold at department type stores is low to average.  Pet owners should find they use less product and get a better result with HappyTailsSpa products than with those they can buy at stores such as Walmart.

HappyTailsSpa products are sold online and in stores.  Prices given are from the website and are in US dollars.

  • Itchin' for Relief, 6.7oz - $17.00
  • Peppermint Between Bath Spritz, 4oz - $9.99
  • Outdoor Shampoo, 16oz - $9.99
  • Comfy Dog Oatmeal Shampoo, 9oz - $14.00
Happytails Spa: Shipping Rates & Policies

Within the United States shipping charges are a flat rate of $4.99.  Orders above $75.00 are shipped with free shipping if within the lower 48 states.

HappyTailsSpa does ship to Canada and offers a tip for Canadian customers.  The point out that UPS often adds high customs and duties onto orders going into Canada and as such they suggest USPS postal service instead.  For other international customers they have distributors that may carry their products. 

Shipments generally go out within two days of orders being placed. 

Happytails Spa: Payment Methods Accepted

HappyTailsSpa currently accepts MasterCard, Visa, Discover Card, and American Express as forms of payment.  They also accept PayPal.  Payment through the website is safe and secure. 

For wholesale orders business checks may be accepted on approval only, otherwise payment can be made with credit card.  A proper wholesale business account is needed for these transactions. Only registered businesses can make wholesale purchases. 

Happytails Spa: Returns, Refunds & Exchange Policy

HappyTailsSpa wants customers to be happy with their products.  If there is a problem customers can call 512-442-3648 and make arrangements to return the product for a full refund.  This policy is for 30 days after purchase.  Products must be in original packaging and not have been used in order to get a full refund.  Shipping and handling charges are not refundable.

Missing, damaged, or incorrect items, must be reported within three days for a replacement or refund. 

Happytails Spa: Product images & screenshots
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